# FAQ & Troubleshooting #### Can I redelegate my licenses to another node? Yes. First undelegate your licenses in the Hybrid Delegation Dashboard, then delegate them to a new Operator Address. *** #### What if my node stops running? * **For self-hosted nodes:** Run `docker-compose up -d` again. If needed, pull the latest image with `docker-compose down && docker-compose up -d --pull always`. * **For NodeOps:** Check your NodeOps Console. Ensure your subscription is active and renew if necessary. *** #### Where are my rewards? Rewards accumulate continuously. You can view and claim them on a monthly basis through the Hybrid Node Portal. *** #### Can I run more than one node? Yes. You can deploy multiple nodes — either on separate machines (for self-hosted) or multiple instances on NodeOps — and distribute your licenses across them. *** #### How many licenses can a single node handle? Each node can have up to **50 licenses delegated** to it. *** #### Do I need to keep my wallet connected 24/7? No. Your wallet is only required to delegate licenses and claim rewards. The node runs independently after delegation. *** #### What happens if my subscription on NodeOps expires? Your node will stop running and appear inactive on the dashboard. To resume, renew your plan on NodeOps. *** #### What are the technical requirements if I self-host? * A Linux server with Docker & Docker Compose installed. * Recommended: 2 vCPU, 4GB RAM, 50GB SSD storage. * Stable internet connection with static IP preferred. *** #### What RPC URL should I use? Use a reliable Arbitrum RPC endpoint. You can use public endpoints like Alchemy, QuickNode, or your own node. Example: ``` arduinoKopiërenBewerkenhttps://arb-mainnet.g.alchemy.com/v2/ ``` *** #### Is my operator private key safe? Your private key is stored in your `.env` for the container to sign on-chain transactions. Keep your server secure and never share this key. *** #### How do I monitor my node? * **Self-hosted:** Use `docker-compose logs -f hybrid-node` to see live activity. * **NodeOps:** View uptime and status directly on your NodeFolio dashboard. *** #### Can I claim rewards anytime? Rewards accumulate continuously but can only be claimed on a monthly basis.\ Visit the Hybrid Node Portal under the Rewards tab to claim your rewards each month. *** #### Will there be penalties for downtime? Nodes must maintain uptime for stable network operations. Prolonged downtime may reduce your rewards or impact eligibility in future incentive programs. *** #### How do I update my self-hosted node? The Watchtower service automatically pulls the latest docker image every 3 hours. To force an update manually, run: ```bash docker-compose down && docker-compose up -d --pull always ``` *** #### What happens if I lose access to my server? You’ll need to spin up a new server, redeploy the node with your license, and re-delegate. Make sure your wallet holding the licenses is secure. *** #### How do I undelegate my licenses? Go to the Hybrid Delegation Dashboard, find your active delegations, and select “Undelegate.” You can then delegate them to another node. *** #### Who do I contact if something breaks? * **NodeOps issues:** Use NodeOps’ live support or ticketing inside their console. * **Hybrid delegation or reward issues:** Reach out in the Hybrid Telegram Community () or via official support channels. *** #### Can you stake from multiple wallets holding NFT licenses? You cannot stake from multiple wallets (holding NFT licenses) into the same operator address. *** ### 🛠 Troubleshooting #### Do I need ETH on Arbitrum? Yes. Make sure there is ETH on Arbitrum in your operator wallet address.\ If you’re using a NaaS provider, ensure a small amount of ETH is sent to that wallet. Without this, the node will be unable to respond to incoming challenges or heartbeats from the network. #### I see “Action Required” on NodeOps This means you’ve purchased and deployed but haven’t delegated your licenses yet. Copy your Operator Address and complete delegation on the Hybrid dashboard. *** #### My node shows “Running” but no rewards? Make sure you have actually delegated licenses to the node. Deployment alone does not start earning — it needs licenses delegated. *** #### Wallet won’t connect? * Ensure you’re on the right network (Arbitrum). * Try clearing your browser cache or reconnecting via MetaMask, WalletConnect, or Coinbase Wallet. *** #### Rewards aren’t updating? Rewards update Monthly. If you see delays, wait a few minutes or refresh your dashboard. Persistent issues? Contact support.